Front Office Supervisor — Patient Experience & Clinic Flow

Riverside Health System; Williamsburg (VA); Sur place; USD 28 000 - 37 000; Plein temps

Résumé du poste

Riverside Health System in Williamsburg, Virginia seeks a Front Office Supervisor to oversee daily clerical operations in the medical office. You will supervise front desk staff, guide patient scheduling, and help patients with billing and insurance questions to ensure smooth patient flow.

Responsibilities include maintaining accurate medical records, training new staff, and ensuring accurate closing procedures. This role prioritizes exceptional customer service and efficient office performance.

Qualifications

• High School Diploma or GED (Required).
• Associates Degree in Business or related field (Preferred).
• 1 year Medical Office experience (Preferred).
• 1 year Coding experience (Preferred).
• 1 year Insurance experience (Preferred).

Responsabilités

• Supervise front office staff and focus on patient experience.
• Assist patients with bills, insurance, and refer to team when unable to help.
• Ensure closing procedures and deposits are completed accurately.
• Oversee completeness and accuracy of medical records for continuity of care.

Connaissances

Staff supervision

Customer service

Front office operations

Formation

High School Diploma or GED

Associates Degree, Business or related field

Description du poste

Riverside Health System in Williamsburg, Virginia seeks a Front Office Supervisor to oversee daily clerical operations in the medical office. You will supervise front desk staff, guide patient scheduling, and help patients with billing and insurance questions to ensure smooth patient flow.

Responsibilities include maintaining accurate medical records, training new staff, and ensuring accurate closing procedures. This role prioritizes exceptional customer service and efficient office performance.