Healthcare Front Desk & Visitor Concierge

Ohio Living; Breckenridge (CO); On-site; USD 21,000 - 30,000; Full time

Job summary

Ohio Living is seeking a Receptionist to provide front-desk and clerical support at an assigned location. You will answer a multi-line phone system, greet visitors, verify access, and direct people to the right staff or resident rooms.

You will also handle administrative tasks, maintain directories and logs, and assist with reports and routine office duties. Weekend/evening shifts and holidays may be required as scheduled.

Qualifications

• High school diploma or equivalent required.
• Six months experience in an administrative/clerical position required.
• Experience with a multi-line telephone system required.
• Must be able to type a minimum of 50 words per minute.
• Knowledge of office machines, equipment, and procedures required.
• Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.
• Must be able to read, write, speak, and understand the English language.

Responsibilities

• Answers the multi-line telephone system and directs calls to proper departments and/or staff.
• Greets visitors, verifies who is entering the building, maintains the sign-in log for visitors, volunteers, and vendors, and then directs them to the appropriate staff member, department, office, or resident room.
• Calmly handles all emergencies with resident alert alarms, fire alarms, etc.
• Maintains and updates resident directory, emergency phone contacts, department extensions, key personnel, etc. on a daily basis.
• Receives, sorts, and distributes mail as directed. Updates resident mail card file/list for forwarding purposes.
• Assists with administrative duties as directed, including typing, filing, copying, etc.
• Completes the Daily Huddle information for the location.
• Completes the Channel 2 broadcast information, if applicable.
• Completes the gift shop inventory and cash flow, if applicable.
• Schedules the chapel and sets up the room as needed, if applicable.
• Maintains files of the business office, if applicable.
• Sells lunch tickets coordinating additional guests with the Culinary and Nutritional Services Department, if applicable.
• Inputs beauty shop charges, if applicable.
• Tracks garage space rental, if applicable.
• Dispatches security, if needed and applicable.
• All other duties as assigned.

Skills

Typing 50 wpm

MS Office

Multi-line phone system

Administrative experience

English literacy

Education

High school diploma or equivalent

Tools

Windows

Office equipment

Job description

Ohio Living is seeking a Receptionist to provide front-desk and clerical support at an assigned location. You will answer a multi-line phone system, greet visitors, verify access, and direct people to the right staff or resident rooms.

You will also handle administrative tasks, maintain directories and logs, and assist with reports and routine office duties. Weekend/evening shifts and holidays may be required as scheduled.