Healthcare Front Desk Specialist with Growth Path

Monarch Healthcare Management; New Brighton (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Next-day pay

Medical insurance

Loan reimbursement

Scholarships

Paid time off

401(k) match

Referral bonuses

Career development

Job summary

Monarch Healthcare Management is seeking a Receptionist in Minnesota to greet residents, families, visitors, applicants, and staff, and to answer and direct calls with courtesy. The role includes managing inquiries, scheduling transportation, and providing clerical support such as filing medical records and preparing forms in collaboration with the Health Information Director.

Strong communication, confidentiality, and organizational skills are essential.

Qualifications

• High school diploma preferred; healthcare or assisted living experience is beneficial.
• Proficiency with computer systems and office equipment.
• Strong customer service, verbal and written communication.
• Ability to handle multiple tasks with confidentiality.

Responsibilities

• Greet residents, families, visitors, applicants, and staff.
• Answer and direct phone calls professionally.
• Manage inquiries and schedule resident transportation.
• Provide clerical support: filing, forms, and correspondence.
• Assist Health Information Director and department directors as needed.
• Support quality improvement and maintain confidentiality.

Skills

Customer service

Verbal communication

Organizational skills

Multitasking

Professionalism

Education

High school diploma

Job description

Monarch Healthcare Management is seeking a Receptionist in Minnesota to greet residents, families, visitors, applicants, and staff, and to answer and direct calls with courtesy. The role includes managing inquiries, scheduling transportation, and providing clerical support such as filing medical records and preparing forms in collaboration with the Health Information Director.

Strong communication, confidentiality, and organizational skills are essential.