Healthcare Front Desk Concierge

Freeman Health System; Gateway Drive (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement with employer match

Wellness program

Paid time off

Extended sick pay

Learning Center

Payroll deductions

Job summary

Freeman Health System is seeking a friendly receptionist to join our team in Missouri. You will welcome patients, schedule appointments, answer calls, and assist with patient registrations, ensuring information is accurate and compliant with HIPAA.

You will also collect payments, balance cash drawer, and use medical office software to manage appointments and registrations. The role operates full-time day shifts with no weekends or holidays, offering a supportive work environment and benefits.

Qualifications

• Greet customers, patients, vendors and visitors to the facility.
• Register patients and ensure documentation complies with HIPAA and regulations.
• Collect payments and print receipts; balance cash drawer.
• Verify eligibility for services.

Responsibilities

• Greet all customers, patients, vendors and visitors to the facility.
• Answer patient questions and provide directions when needed.
• Register patients and ensure forms comply with regulatory activities (HIPAA, etc.).
• Collect payments and print receipts; balance cash drawer.
• Use medical office software to schedule appointments and manage registrations.

Skills

Customer service

Communication

HIPAA compliance

Cash handling

Phone etiquette

Scheduling

Registration

Office software

Problem solving

Tools

Medical office software

Job description

Freeman Health System is seeking a friendly receptionist to join our team in Missouri. You will welcome patients, schedule appointments, answer calls, and assist with patient registrations, ensuring information is accurate and compliant with HIPAA.

You will also collect payments, balance cash drawer, and use medical office software to manage appointments and registrations. The role operates full-time day shifts with no weekends or holidays, offering a supportive work environment and benefits.