Healthcare Front Desk Specialist — Patient Care & Scheduling

Ade Medical Group; Moline (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) with employer matching

Health insurance

Dental insurance

Vision insurance

Flexible Spending Account (FSA)

Accrued PTO

Job summary

Ade Medical Group is seeking a friendly and organized full-time front desk receptionist to join our team in Illinois. You will be the first point of contact for patients, greet them warmly, verify insurance, collect payments, and schedule appointments to keep the office running smoothly.

Ideal candidates have strong communication skills, attention to detail, and the ability to multitask in a fast-paced healthcare setting.

Qualifications

• High school diploma or equivalent required.
• Previous medical office or customer service experience preferred.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work efficiently in a fast-paced environment.
• Comfortable using computers and learning electronic medical record systems.
• Positive attitude, strong work ethic, and a genuine desire to help others.
• Dependable, professional, and committed to providing excellent patient service.

Responsibilities

• Greet every patient with kindness, professionalism, and a smile even when situations are challenging.
• Check patients in for appointments by verifying insurance eligibility, confirming demographic information, and ensuring all necessary paperwork is completed.
• Collect patient co-payments, deductibles, and outstanding account balances.
• Schedule and coordinate patient appointments.
• Answer incoming phone calls and assist with patient inquiries.
• Enter and maintain accurate patient information in the Electronic Health Record (EHR).
• Scan and upload insurance cards, identification, referrals, and other necessary documents.
• Maintain patient confidentiality and comply with HIPAA guidelines.
• Assist with daily front-office operations and support the team as needed.

Skills

Customer service

Communication

Organizational skills

Multitasking

HIPAA compliance

Education

High school diploma

Tools

EHR software

Job description

Ade Medical Group is seeking a friendly and organized full-time front desk receptionist to join our team in Illinois. You will be the first point of contact for patients, greet them warmly, verify insurance, collect payments, and schedule appointments to keep the office running smoothly.

Ideal candidates have strong communication skills, attention to detail, and the ability to multitask in a fast-paced healthcare setting.