Healthcare Front Desk Specialist - Patient Access

UNC Health; Pisgah Forest (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Pardee UNC Health Care is seeking a courteous Customer Service Representative to support clinic operations onsite. You will register patients, collect payments, answer calls, and help with scheduling and general clerical tasks.

The role requires a high school diploma or equivalent and preference for medical clerical experience. This full-time position is based at Pardee UNC Health Care's OB/GYN unit in PARDEEOBGYN.

Qualifications

• High school diploma or equivalent.
• Medical clerical experience in a hospital, physician practice, clinic, nursing home or insurance agency.

Responsibilities

• Obtains all critical demographic and financial information and accurately inputs data into EMR system and other applications as needed.
• Answers and relays incoming, outgoing, and inter-office calls. Delivers routine / scripted instructions in preparation for patient’s visit to the office.
• Provides general clerical support functions to ensure efficient utilization of time, in part by scheduling meetings, patients and appointments; maintaining calendars; coordinating with other clinical services.
• Collect and count cash receipts and daily deposits. Ensures balanced cash drawer daily.
• Maintains order and cleanliness throughout the clinic. Performs housekeeping duties of assigned area by routine and periodic cleaning.

Education

High school diploma or equivalent

Job description

Pardee UNC Health Care is seeking a courteous Customer Service Representative to support clinic operations onsite. You will register patients, collect payments, answer calls, and help with scheduling and general clerical tasks.

The role requires a high school diploma or equivalent and preference for medical clerical experience. This full-time position is based at Pardee UNC Health Care's OB/GYN unit in PARDEEOBGYN.