Healthcare Front Desk Specialist - Multi-Duty Receptionist

SMG Brand; Knoxville (TN); In loco; USD 17.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Wellness program

Discounted insurance

Pre-employment drug testing

Descrizione del lavoro

Summit Medical Group at KPA Clinch in Knoxville, TN seeks a Multi-Duty Receptionist for a full-time, on-site role in the Front Office. Responsibilities include greeting patients, registering and updating records, collecting copays, and coordinating scheduling and lab requests.

The ideal candidate will have a High School Diploma and up to one year of medical office experience, with a customer-service mindset and reliable attendance.

Competenze

• Greet patients and visitors promptly and courteously.
• Verify and update patient information in the medical records/database.
• Assist patients with ambulation and needs while maintaining service orientation.
• Maintain scheduling and scheduling policies.
• Handle copays and balances due as appropriate.

Mansioni

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
• Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service-oriented.
• Maintains computerized scheduling and follows office scheduling policies.
• Files charts and coordinates lab work, as requested.
• Sorts and delivers mail, medical records, and other correspondence.
• Maintains work area in a neat and orderly manner.
• Attendance/Punctuality: Dependable and arrives to work on time. Notifies supervisor at least 30 days in advance for time off (excluding emergencies.)
• Cooperates and helps out coworkers if needed and is committed to the success of the team.
• Assists with charge entry and/or coding issues, if requested.
• Attends meetings, as required.
• Performs related work, as assigned.

Conoscenze

Greeting patients

Customer service

Scheduling

Registration tasks

Cash handling

Formazione

High School Diploma or equivalent

Strumenti

Medical records system

Descrizione del lavoro

Summit Medical Group at KPA Clinch in Knoxville, TN seeks a Multi-Duty Receptionist for a full-time, on-site role in the Front Office. Responsibilities include greeting patients, registering and updating records, collecting copays, and coordinating scheduling and lab requests.

The ideal candidate will have a High School Diploma and up to one year of medical office experience, with a customer-service mindset and reliable attendance.