Multi-Duty Receptionist - Summit Medical Group at KPA Clinch

SMG Brand; Knoxville (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Wellness program

Discounted insurance

Pre-employment drug testing

Job summary

Summit Medical Group at KPA Clinch in Knoxville, TN seeks a Multi-Duty Receptionist for a full-time, on-site role in the Front Office. Responsibilities include greeting patients, registering and updating records, collecting copays, and coordinating scheduling and lab requests.

The ideal candidate will have a High School Diploma and up to one year of medical office experience, with a customer-service mindset and reliable attendance.

Qualifications

• Greet patients and visitors promptly and courteously.
• Verify and update patient information in the medical records/database.
• Assist patients with ambulation and needs while maintaining service orientation.
• Maintain scheduling and scheduling policies.
• Handle copays and balances due as appropriate.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
• Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service-oriented.
• Maintains computerized scheduling and follows office scheduling policies.
• Files charts and coordinates lab work, as requested.
• Sorts and delivers mail, medical records, and other correspondence.
• Maintains work area in a neat and orderly manner.
• Attendance/Punctuality: Dependable and arrives to work on time. Notifies supervisor at least 30 days in advance for time off (excluding emergencies.)
• Cooperates and helps out coworkers if needed and is committed to the success of the team.
• Assists with charge entry and/or coding issues, if requested.
• Attends meetings, as required.
• Performs related work, as assigned.

Skills

Greeting patients

Customer service

Scheduling

Registration tasks

Cash handling

Education

High School Diploma or equivalent

Tools

Medical records system

Job description

Multi-Duty Receptionist - Summit Medical Group at KPA Clinch

Job Category: Front Office

Requisition Number: MULTI002624

• Posted : October 30, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Knoxville, TN 37916, USA

Description

Summit Medical Group at KPA Clinch is seeking a Multi-Duty Receptionist to join their practice. This is a full time opportunity.

Examples of Duties (List does not include all duties assigned)

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
• Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service-oriented.
• Maintains computerized scheduling and follows office scheduling policies.
• Files charts and coordinates lab work, as requested.
• Sorts and delivers mail, medical records, and other correspondence.
• Maintains work area in a neat and orderly manner.
• Attendance/Punctuality: Dependable and arrives to work on time. Notifies supervisor at least 30 days in advance for time off (excluding emergencies.)
• Cooperates and helps out coworkers if needed and is committed to the success of the team.
• Assists with charge entry and/or coding issues, if requested.
• Attends meetings, as required.
• Performs related work, as assigned.

Education

High School Diploma, or equivalent, required.

Experience

Prefer one-year experience in a medical office setting.

Summit Medical Group is East Tennessee’s largest primary care organization with more than 526 providers at 90 practice locations in 23 counties. Summit also consists of four diagnostic centers, mobile diagnostic services, eight physical therapy centers, four express clinics, central laboratory, and sleep services center. Summit provides healthcare services to more than 370,000 patients, averaging over one million encounters annually. For more information, visit www.summitmedical.com

In addition to our commitment to the health of our community, our organization is also committed to the health of our employees through our employee Wellness Program. Employees receive a discounted monthly insurance premium if they actively participate in the wellness program. Pre-employment drug testing will occur prior to starting work and only candidates who pass the drug test will be considered eligible for employment.

Employee Benefits

• Employees receive a discounted monthly insurance premium if they actively participate in the wellness program.
• Pre-employment drug testing will occur prior to starting work and only candidates who pass the drug test will be considered eligible for employment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.