Multi-Duty Receptionist - Summit Medical Group at Middlebrook

SUMMIT MEDICAL GROUP OPERATIONS LLC; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Summit Medical Group at Middlebrook in Knoxville, TN seeks a Multi-Duty Receptionist to join the Front Office. This full-time, on-site role greets, directs and schedules patients and visitors, and handles registration and copays.

Responsibilities include maintaining scheduling, coordinating lab work, handling mail, and ensuring confidentiality. High school diploma required; one year of medical office experience preferred. Equal opportunity employer.

Qualifications

• High school diploma or equivalent required.
• Prefer one year of medical office experience.

Responsibilities

• Greets patients and visitors promptly and courteously.
• Checks-in patients, updates information, registers and collects copays.
• Maintains computerized scheduling and follows office policies.
• Keeps work area neat, maintains confidentiality, and supports the team.
• Attends meetings and participates in quality improvement activities.

Skills

Customer service

Punctuality

Education

High School Diploma

Job description

Multi-Duty Receptionist - Summit Medical Group at Middlebrook

Job Category: Front Office

Requisition Number: MULTI002514

• Posted : September 28, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Knoxville, TN 37923, USA

Description

Summit Medical Group at Middlebrook is seeking a Multi-Duty Receptionist to join their practice. This is a full time opportunity. This position greets, directs and schedules patients and visitors.

Examples of Duties (List does not include all duties assigned)

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
• Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service-oriented.
• Maintains computerized scheduling and follows office scheduling policies.
• Files charts and coordinates lab work, as requested.
• Sorts and delivers mail, medical records, and other correspondence.
• Maintains work area in a neat and orderly manner.
• Attendance/Punctuality: Dependable and arrives to work on time. Notifies supervisor at least 30 days in advance for time off (excluding emergencies.)
• Cooperates and helps out coworkers if needed and is committed to the success of the team.
• Assists with charge entry and/or coding issues, if requested.
• Attends meetings, as required.
• Maintains strictest confidentiality, both internally (with other Summit employees) and externally (with the public).
• Adheres to the corporate compliance plan and policies.
• Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation of site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients.
• Performs related work, as assigned.

Education

High School Diploma, or equivalent, required.

Experience

Prefer one-year experience in a medical office setting.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.