Healthcare Front Desk Specialist

BAART Programs; Bremerton (WA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

401K match

Medical, Dental, Vision Insurance

Disability Insurance

Life Insurance

Paid Time Off

Bereavement Leave

Flexible Sick Time

Employee Referral Program

Job summary

BAART Programs is seeking a highly organized receptionist to manage front-desk and administrative tasks at the healthcare treatment center. The role involves answering phones, scheduling, data entry, and coordinating with clinical staff to ensure smooth office operations.

The ideal candidate has at least 1 year in an office setting, strong customer service, and basic PC skills including Word/Excel. This is a full-time position with benefits and a supportive team environment.

Qualifications

• High school diploma or equivalent with at least 1-year prior experience in an office setting.
• Excellent customer service skills and professional public presentation skills, including telephone etiquette.
• Proficient in basic PC skills. Microsoft Word and Excel preferred.

Responsibilities

• Performs secretarial duties – includes answering phones, forwarding calls, managing mail flow, data entry, reconcile daily money collected, and office inventory control.
• Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes – including scheduling, patient check in, insurance verification, payment collection and follow up calls.
• Assists in obtaining patient histories from other NTP’s, building blank patient files for new admissions, archiving discharged files, and prepares and maintains reports and records.
• Office maintenance – ensure children’s play area is cleaned, disinfect and clean lab area, clean coffee/beverage area.
• If applicable - facilitate specimen collection from patients, deliver to lab, file results and distribute to counselors
• Other duties, as assigned.

Skills

Customer service

Telephone etiquette

Public speaking

Data entry

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Job description

BAART Programs is seeking a highly organized receptionist to manage front-desk and administrative tasks at the healthcare treatment center. The role involves answering phones, scheduling, data entry, and coordinating with clinical staff to ensure smooth office operations.

The ideal candidate has at least 1 year in an office setting, strong customer service, and basic PC skills including Word/Excel. This is a full-time position with benefits and a supportive team environment.