Healthcare Front Desk & Scheduling Specialist

SEH Saint Elizabeth Medical Center, Inc.; Summit Hills Heights (KY); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

St. Elizabeth Healthcare in Kentucky is seeking a customer-focused Patient Access/Front Desk associate responsible for patient registration, scheduling, and basic billing tasks.

You will support insurance verification, co-pays, and data entry while ensuring a courteous, confidential, and compliant patient experience. The role emphasizes accurate information collection, effective communication, and collaboration with clinical staff to maintain smooth patient flow and high-quality care in a

Qualifications

• High school diploma or GED required.
• Knowledge of medical terminology.
• Proficiency with computers and basic software.
• Strong verbal and written communication.
• Ability to maintain patient confidentiality.
• Strong organizational and prioritization skills.
• Minimum 1 year in front desk or similar healthcare role.

Responsibilities

• Handle patient registration and check-in/out for a unit or department.
• Assist with insurance information collection and co-pays.
• Assist in pre-certification and authorization processes.
• Verify insurance, process payments, and input charges.
• Answer and route phone calls and messages.
• Coordinate clerical tasks and data entry in multiple databases.
• Support front desk operations and transport patients as needed.
• Maintain neat, clean work area and supplies.
• Ensure compliance with HIPAA and privacy regulations.

Skills

Medical terminology

Computer literacy

Communication skills

Maintain patient confidentiality

Organization and prioritization

Kind

Education

High school diploma or GED

Job description

St. Elizabeth Healthcare in Kentucky is seeking a customer-focused Patient Access/Front Desk associate responsible for patient registration, scheduling, and basic billing tasks.

You will support insurance verification, co-pays, and data entry while ensuring a courteous, confidential, and compliant patient experience. The role emphasizes accurate information collection, effective communication, and collaboration with clinical staff to maintain smooth patient flow and high-quality care in a