Healthcare Front Desk & Patient Services Specialist

Community Service Board of Middle Georgia; Tarrytown (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous Paid-Time Off

401(k) Plan with Company Match

Short- & Long-Term Disability Plans

Employee Assistance Program (EAP)

Paid Training Time

Career Growth Opportunities

Paid Lunch Breaks

Job summary

The Community Service Board of Middle Georgia is seeking a friendly administrative secretary to join our Dublin, GA team. You will greet patients, manage check-ins, answer calls, schedule appointments, and handle insurance verifications and authorizations.

Proficiency with Microsoft 365, strong communication, and the ability to work independently and with diverse teams are essential. We offer a supportive environment, benefits, and opportunities for growth.

Qualifications

• High School Diploma or GED required.
• Valid Georgia driver’s license.
• Strong verbal and written communication skills.
• Excellent interpersonal skills and ability to work with diverse communities.
• Ability to work independently and in collaboration.
• Experience with Microsoft 365 Office products.
• Ability to organize, prioritize and meet deadlines.

Responsibilities

• Greet patients and welcome visitors as first point of contact.
• Perform patient check-ins in a timely manner.
• Answer phone calls and assist patients and callers with needs/requests.
• Schedule and reschedule patient appointments.
• Complete insurance verifications promptly and accurately.
• Ensure necessary authorizations are completed.
• Advise and collect patient co-payments when required.
• Field patient inquiries and direct to appropriate departments.
• All other duties as assigned.

Skills

Verbal & Written Communication

Interpersonal Skills

Independent & Collaborative Work

Organize & Prioritize

Microsoft 365 Office

Driver's License (GA)

Education

High School Diploma/GED Equivalent

Job description

The Community Service Board of Middle Georgia is seeking a friendly administrative secretary to join our Dublin, GA team. You will greet patients, manage check-ins, answer calls, schedule appointments, and handle insurance verifications and authorizations.

Proficiency with Microsoft 365, strong communication, and the ability to work independently and with diverse teams are essential. We offer a supportive environment, benefits, and opportunities for growth.