Front Desk Coordinator - Behavioral Health Clinic

Community Service Board Of Middle Georgia - Peo, Ltd.; Waynesboro (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k) Plan with Company Match

Paid Time Off

Short- & Long-Term Disability

Employee Assistance Program

Paid Training Time

Career Growth & Advancement

Paid Lunch Breaks

And So Much More

Job summary

The Community Service Board of Middle Georgia is seeking a Receptionist for the Burke County Outpatient Clinic in Dublin, GA. This is a busy, customer-service driven role requiring strong organizational skills and the ability to multi-task in a fast-paced environment.

You will coordinate follow-up appointments, answer calls, schedule activities, and support treatment engagement staff. A High School Diploma or GED, valid Georgia driver’s license, and proficiency with Microsoft 365 are required.

Qualifications

• High School Diploma or GED required.
• Valid Georgia Driver’s License required.
• Effective verbal and written communication skills.
• Strong interpersonal skills and ability to work with diverse communities.
• Ability to organize, prioritize and meet deadlines.
• Experience with Microsoft 365 Office Products.

Responsibilities

• Coordinate follow-up appointments with MD/NP and ensure labs, evaluations, and referrals are scheduled.
• Serve as Treatment Engagement Specialist by orienting individuals to services and scheduling initial appointments.
• Answer phone calls, take messages, and route calls appropriately.
• Monitor authorizations and treatment plan expiration dates and update as needed.
• Provide back-up for therapist scheduling and Treatment Engagement staff.
• Maintain discharge follow-up scheduling spreadsheet and update PMR forms.

Skills

Verbal communication

Written communication

Interpersonal skills

Independent work

Organization & prioritization

Education

High School Diploma/GED

Tools

Microsoft 365 Office

Job description

The Community Service Board of Middle Georgia is seeking a Receptionist for the Burke County Outpatient Clinic in Dublin, GA. This is a busy, customer-service driven role requiring strong organizational skills and the ability to multi-task in a fast-paced environment.

You will coordinate follow-up appointments, answer calls, schedule activities, and support treatment engagement staff. A High School Diploma or GED, valid Georgia driver’s license, and proficiency with Microsoft 365 are required.