Dental Front Desk Concierge — Patient Experience Champion

Premier Care Dental Management; Stratford (CT); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Generous Compensation

Flexible Health and Vision Insurance

401(K) Retirement Plan with Matching

Generous Paid-Time Off

Exclusive In-house Dental Program

Extra Perks and Fringe Benefits

Job summary

Premier Care Dental Management is seeking a Front Desk Coordinator to welcome patients, answer calls, and manage schedules in a Stratford, CT practice. You will input patient data, verify insurance, collect co-pays, and assist the Practice Manager with office duties to ensure a superior patient experience.

The role requires prior dental experience, strong organizational and communication skills, and flexibility for the listed schedule. We offer competitive compensation and comprehensive benefits.

Qualifications

• Prior dental experience is required.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Skills

Strong interpersonal communication

Organizational skills

Customer service

Job description

Premier Care Dental Management is seeking a Front Desk Coordinator to welcome patients, answer calls, and manage schedules in a Stratford, CT practice. You will input patient data, verify insurance, collect co-pays, and assist the Practice Manager with office duties to ensure a superior patient experience.

The role requires prior dental experience, strong organizational and communication skills, and flexibility for the listed schedule. We offer competitive compensation and comprehensive benefits.