Healthcare Front Desk & Patient Services Specialist

Select Medical; Pleasanton (CA); On-site; USD 65,904,000 - 71,635,000; Full time

Job summary

Select Medical in Pleasanton, CA is seeking a Patient Service Specialist to greet patients, register them, and explain visit expectations. You will coordinate the next steps and ensure a smooth check-in experience.

In this full-time role, you’ll schedule appointments, handle co-pays, verify insurance, and communicate with attorneys, insurers, translation services, and clinic leadership to keep operations running smoothly.

Qualifications

• High School Diploma or GED required.
• Healthcare experience preferred.
• Bilingual (English/Spanish) a plus.
• Insurance verification experience is a plus.

Responsibilities

• Greet and register patients and inform them about their visit and next appointment.
• Schedule patient appointments in person and by phone.
• Coordinate with attorneys, insurers, translation services, market leaders, and business development teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Customer service

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

Insurance verification software

Job description

Select Medical in Pleasanton, CA is seeking a Patient Service Specialist to greet patients, register them, and explain visit expectations. You will coordinate the next steps and ensure a smooth check-in experience.

In this full-time role, you’ll schedule appointments, handle co-pays, verify insurance, and communicate with attorneys, insurers, translation services, and clinic leadership to keep operations running smoothly.