Healthcare Front Desk: Patient Access & Scheduling

Physician-Care-Centers-1; Piedmont (SC); On-site; USD 51,577,000 - 57,308,000; Full time

Job summary

Piedmont, SC-based PCC Medical Holding, LLC (Physician Care Centers) is hiring a Medical Receptionist. The role serves as the first point of contact for patients and visitors, coordinating appointments, inquiries, and records with confidentiality and HIPAA compliance.

The position requires a high school diploma, healthcare setting experience, and proficiency with EHR systems. Strong communication and organizational skills are essential in a fast-paced medical office.

Qualifications

• High school diploma or equivalent.
• Experience as a receptionist or in a healthcare setting.
• Basic knowledge of medical terminology and healthcare procedures.
• Proficiency with electronic health record (EHR) software.

Responsibilities

• Greet and check in patients, verifying personal and insurance information.
• Schedule, reschedule, and confirm patient appointments using EHR systems.
• Answer phone calls and respond to patient inquiries regarding services, appointments, and billing.
• Maintain and update patient records, ensuring confidentiality and HIPAA compliance.
• Coordinate with medical staff to communicate patient needs and manage patient flow.
• Process patient payments and handle billing inquiries in a professional and accurate manner.
• Prepare and organize patient paperwork and documentation for medical staff review.
• Manage office supplies and ensure the reception area is clean, organized, and welcoming.

Skills

Communication

Interpersonal skills

EHR knowledge

Data entry

Attention to detail

Education

High school diploma or equivalent

Tools

EHR software

Office software

Job description

Piedmont, SC-based PCC Medical Holding, LLC (Physician Care Centers) is hiring a Medical Receptionist. The role serves as the first point of contact for patients and visitors, coordinating appointments, inquiries, and records with confidentiality and HIPAA compliance.

The position requires a high school diploma, healthcare setting experience, and proficiency with EHR systems. Strong communication and organizational skills are essential in a fast-paced medical office.