Healthcare Front-Desk & Operations Leader

NYU Langone; New York (NY); On-site; USD 70,000 - 101,000; Full time

Job summary

NYU Langone Health is seeking an Assistant Operations Manager (FGP) for Manhattan, Tisch Center Essex Crossing. The role oversees front-end operations, front-desk registration, and backline scheduling, and partners to lead administrative and quality initiatives.

It requires leadership in staffing, training, and performance metrics within the Faculty Group Practice. The position involves improving patient access, coordinating with departments, and ensuring compliance with policies while

Qualifications

• Bachelor's degree required and 5+ years of healthcare operations experience.
• Experience in healthcare management is preferred.

Responsibilities

• Oversee front-end operations including Front-Desk Registration and backline scheduling.
• Lead administrative and quality initiatives in partnership with site leadership.
• Develop staffing standards, trainings, and performance metrics.
• Monitor dashboards to track performance and address trends.
• Coordinate with Tenant Coordinator on facility concerns and emergency plans.
• Participate in interview processes for non-clinical staff and ensure policy adherence.

Skills

Healthcare operations

Management experience

Education

Bachelor's Degree

Job description

NYU Langone Health is seeking an Assistant Operations Manager (FGP) for Manhattan, Tisch Center Essex Crossing. The role oversees front-end operations, front-desk registration, and backline scheduling, and partners to lead administrative and quality initiatives.

It requires leadership in staffing, training, and performance metrics within the Faculty Group Practice. The position involves improving patient access, coordinating with departments, and ensuring compliance with policies while