Healthcare Front Desk Coordinator

CenterWell; Poinciana (FL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Bonus incentive plan

Medical, dental and vision benefits

401(k) retirement savings plan

Job summary

CenterWell in Kissimmee, FL is seeking a Receptionist to greet patients, schedule appointments, and manage front-desk operations in a busy healthcare environment. You will work with EMR/CRM systems and support the medical team with administrative tasks.

The role emphasizes customer service, teamwork, and the ability to handle multiple tasks while maintaining a welcoming environment. Schedule: Mon–Fri, 40 hours per week.

Qualifications

• Front-desk experience in healthcare preferred.
• Experience with EMR/CRM systems.
• Greet patients and schedule appointments; maintain records.
• Ability to handle multiple admin tasks in a high-volume setting.
• Excellent customer service and phone skills.

Responsibilities

• Greet Patients: Welcome patients and visitors, both in person and over the phone.
• Schedule Appointments: Manage appointment calendars and coordinate with medical staff.
• Patient Records: Update patient records in EMR/CRM systems.
• Billing and Payments: Collect copay and ensure accounts are accurate.
• Inquiries and Communication: Answer calls and respond to inquiries; provide information.
• Office Management: Keep reception area clean, stocked, and organized.
• Administrative Support: Assist with ordering supplies and other tasks.

Skills

Customer service

Communication

Team player

Multitasking

Front-desk operations

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Access

Job description

CenterWell in Kissimmee, FL is seeking a Receptionist to greet patients, schedule appointments, and manage front-desk operations in a busy healthcare environment. You will work with EMR/CRM systems and support the medical team with administrative tasks.

The role emphasizes customer service, teamwork, and the ability to handle multiple tasks while maintaining a welcoming environment. Schedule: Mon–Fri, 40 hours per week.