Healthcare Front Desk Coordinator

Universal Health Services; Memphis (TN); On-site; USD 19,000 - 28,000; Full time

Job summary

Universal Health Services is seeking a Receptionist to greet patients at the front desk and support a busy hospital lobby. The role includes check-in for assessments, handling the switchboard, routing calls, and delivering clerical support across triage areas.

The receptionist will also maintain lobby and triage room appearance while processing admissions, discharges, and transfers. Other clerical duties and projects may be assigned as needed.

Qualifications

• High school diploma or equivalent.
• Two years of multi-line switchboard experience, preferably in a health care environment.

Responsibilities

• Greet patients, visitors and staff at the front desk.
• Check in patients for assessment and route calls on the switchboard.
• Answer and direct incoming deliveries; provide clerical support.
• Maintain lobby and triage room appearance.
• Enter admissions, discharges, and physician/bed/unit transfers into the system.
• Assist with other clerical duties and special projects.

Skills

Customer service

Switchboard experience

Healthcare environment

Education

High school diploma or equivalent

Job description

Universal Health Services is seeking a Receptionist to greet patients at the front desk and support a busy hospital lobby. The role includes check-in for assessments, handling the switchboard, routing calls, and delivering clerical support across triage areas.

The receptionist will also maintain lobby and triage room appearance while processing admissions, discharges, and transfers. Other clerical duties and projects may be assigned as needed.