Healthcare Front Desk Concierge – Welcoming & Efficient

Journey; Stanford, Northern (KY, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free Life Insurance

Job summary

Journey in Stanford, KY is seeking a friendly receptionist to be the first point of contact for patients, ensuring a smooth front desk operation.

The ideal candidate will have strong communication skills, experience with Microsoft Office and EHR systems, and the ability to coordinate with clinical staff to support care delivery. This role offers a welcoming team and opportunities for professional growth.

Qualifications

• High school diploma or equivalent; additional education or certification in office administration is a plus.
• Previous experience in a receptionist or administrative role, preferably in a healthcare setting.
• Strong interpersonal and communication skills, both verbal and written.
• Proficient in Microsoft Office Suite and experience with electronic health record (EHR) systems.

Responsibilities

• Greet and welcome patients and visitors in a warm and professional manner.
• Answer and direct incoming phone calls, taking messages as necessary.
• Schedule and confirm patient appointments, ensuring accurate records in our system.
• Maintain a clean and organized reception area.
• Assist with administrative tasks as needed, including filing, data entry, and handling correspondence.
• Respond to patient inquiries and provide information about services offered.
• Collaborate with clinical staff to ensure effective communication and coordination of care.

Skills

Interpersonal communication

Organizational skills

Customer service

Team collaboration

Education

High school diploma or equivalent

Office administration certification

Tools

Microsoft Office Suite

EHR systems

Job description

Journey in Stanford, KY is seeking a friendly receptionist to be the first point of contact for patients, ensuring a smooth front desk operation.

The ideal candidate will have strong communication skills, experience with Microsoft Office and EHR systems, and the ability to coordinate with clinical staff to support care delivery. This role offers a welcoming team and opportunities for professional growth.