Healthcare Front Desk Concierge

Memorial Physician Practices; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive Benefits

Paid time off (PTO)

Career growth & education assistance

Well-being programs

Health & fitness access

Job summary

Haywood Regional Medical Center is currently seeking a Receptionist for Haywood Surgical Associates to join our patient-centered team in a full-time, daytime schedule. You will greet visitors, manage the front desk, collect copays, and coordinate patient flow and records to support efficient care delivery.

The ideal candidate will have a high school diploma and healthcare front-office experience, strong attention to detail, and the ability to work under pressure while delivering compassionate

Qualifications

• Medical front office experience preferred.
• Knowledge of medical terminology preferred.
• Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision.

Responsibilities

• Greets visitors and communicates with patients and providers.
• Coordinates workflow and maintains office activity records.
• Completes check-in/check-out process.
• Updates patient demographics and insurance information.
• Collects copays and outstanding balances for current and past visits.
• Completes pre-appointment checklists and prepares accordingly.
• Answers and directs phone calls and distributes messages.
• Keeps the office area neat and tidy.
• Monitors and maintains logs of needed office supplies.
• Handles information requests and reviews files and records.
• Monitors front office task buckets and acts promptly.
• Schedules referrals for patients to be seen by other physicians/specialists; notifies patients as needed.
• Performs other delegated tasks.

Skills

Front office experience

Medical terminology

Critical thinking

Education

High school diploma

Job description

Haywood Regional Medical Center is currently seeking a Receptionist for Haywood Surgical Associates to join our patient-centered team in a full-time, daytime schedule. You will greet visitors, manage the front desk, collect copays, and coordinate patient flow and records to support efficient care delivery.

The ideal candidate will have a high school diploma and healthcare front-office experience, strong attention to detail, and the ability to work under pressure while delivering compassionate