Patient Concierge & Front Desk Specialist

Lifepoint Health®; Clyde (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition assistance and loan repayment

401(k) retirement plan with company对

Wellness programs and gym discounts

Employee development opportunities

Job summary

Haywood Regional Medical Center in Clyde, NC, part of Lifepoint Health, is seeking a Receptionist for Haywood Surgical Associates. This full-time role supports patient flow and front desk operations. You will greet visitors, verify demographics and insurance, collect copays, and coordinate referrals.

The position requires a high school diploma and preferred medical front office experience. Join a team dedicated to high-quality care and patient experience, with comprehensive benefits and

Qualifications

• High school diploma or equivalent preferred.
• Medical front office experience preferred.
• Knowledge of medical terminology preferred.
• Ability to work with minimal supervision in a stressful environment.

Responsibilities

• Greets visitors and communicates with patients and providers.
• Coordinates workflow and maintains office records.
• Completes check-in/check-out process.
• Updates patient demographics and insurance information.
• Collects copay/coinsurance balances.
• Schedules referrals and notifies patients as needed.
• Keeps front office neat and maintains supplies.
• Responds to information requests and directs calls.
• Follows practice leads' instructions.

Skills

Medical front office

Medical terminology

Critical thinking

Stress management

Education

High school diploma or equivalent

Job description

Haywood Regional Medical Center in Clyde, NC, part of Lifepoint Health, is seeking a Receptionist for Haywood Surgical Associates. This full-time role supports patient flow and front desk operations. You will greet visitors, verify demographics and insurance, collect copays, and coordinate referrals.

The position requires a high school diploma and preferred medical front office experience. Join a team dedicated to high-quality care and patient experience, with comprehensive benefits and