Medical Office Concierge & Scheduler

OhioHealth; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

OhioHealth in Lancaster seeks an Office Specialist to support patient flow as a receptionist and clerical assistant. You will greet patients, schedule appointments in the EMR, verify insurance, collect co-pays, and maintain accurate patient records.

This full-time day-shift role requires 1–2 years of secretarial experience in health care or medical offices, and strong computer skills. Excellent communication and customer service are essential to help patients feel cared for and to support the

Qualifications

• High School diploma or GED required.
• 1-2 years secretarial experience in health care or medical office.
• Strong computer skills and familiarity with EMR systems.
• Excellent customer service and communication abilities.

Responsibilities

• Greet patients, register, verify insurance, and process payments.
• Manage phone system, route calls, and schedule appointments in EMR.
• Update patient charts and obtain signatures.
• Provide general clerical support and document handling.
• Maintain organized files and assist staff as needed.

Skills

Customer service

Phone etiquette

Computer literacy

Education

High School or GED

Tools

EMR system

Job description

OhioHealth in Lancaster seeks an Office Specialist to support patient flow as a receptionist and clerical assistant. You will greet patients, schedule appointments in the EMR, verify insurance, collect co-pays, and maintain accurate patient records.

This full-time day-shift role requires 1–2 years of secretarial experience in health care or medical offices, and strong computer skills. Excellent communication and customer service are essential to help patients feel cared for and to support the