Healthcare Front Desk Associate – Patient Concierge

HealthPoint; Hearne (TX); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Virgin Pulse wellbeing program

Job summary

HealthPoint is seeking a Front Office Associate in Hearne, TX to serve as the first point of contact for patients. You will manage front desk activities, scheduling, and patient intake in a busy clinic environment, while ensuring HIPAA privacy and excellent customer service.

Responsibilities include greet/check-in, data entry in the EMR system, collecting payments, and coordinating with providers. Prior front desk experience and familiarity with eCW EMR are valued.

Qualifications

• Must have a high school diploma or GED.
• Experience with front-desk tasks or patient registration is preferred.
• 1–3 months of related experience required; 3–6 months preferred.

Responsibilities

• Schedule patient appointments via in-person, phone, or electronic systems.
• Greet and check-in patients; verify personal information and collect forms.
• Register patients and collect/verify insurance information; handle co-pays and payments.

Skills

Customer service

Multi-tasking

Data entry

HIPAA compliance

EHR experience

Scheduling

Education

High school diploma or GED

Tools

eCW EMR

Microsoft Office

Job description

HealthPoint is seeking a Front Office Associate in Hearne, TX to serve as the first point of contact for patients. You will manage front desk activities, scheduling, and patient intake in a busy clinic environment, while ensuring HIPAA privacy and excellent customer service.

Responsibilities include greet/check-in, data entry in the EMR system, collecting payments, and coordinating with providers. Prior front desk experience and familiarity with eCW EMR are valued.