Healthcare Front Desk & Scheduling Specialist

Healthpoint; Town of Hempstead (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Healthpoint is seeking a Front Office Associate to manage the front desk and patient intake in Hempstead, TX. You will schedule appointments, greet patients, verify information, and handle insurance data while ensuring a smooth, compliant patient experience.

Ideal candidates will have a high school diploma or GED and 1–3 months of related experience; bilingual English/Spanish is a plus. The role requires professional communication and collaboration with the healthcare team.

Qualifications

• High school diploma or GED required.
• 1–3 months related experience required.
• Preferred: bilingual in English and Spanish.

Responsibilities

• Coordinate and schedule patient appointments via in person, phone, or electronic systems.
• Greet patients and check them in for appointments.
• Verify patient information and update records.
• Handle insurance information, co-pays, and daily cash reconciliation.
• Process medical release of information requests and EMR/faxing as needed.
• Maintain HIPAA confidentiality and collaborate with the healthcare team.

Skills

Customer service

Multi-tasking

EHR familiarity

Basic computer skills

Team collaboration

Attention to detail

Education

High school diploma or GED

Tools

EMR/EHR systems

Microsoft Office

Scheduling systems

Job description

Healthpoint is seeking a Front Office Associate to manage the front desk and patient intake in Hempstead, TX. You will schedule appointments, greet patients, verify information, and handle insurance data while ensuring a smooth, compliant patient experience.

Ideal candidates will have a high school diploma or GED and 1–3 months of related experience; bilingual English/Spanish is a plus. The role requires professional communication and collaboration with the healthcare team.