Healthcare Front Desk & Admissions Clerk

(Napa Valley Care Center) Petunia Holdings, LLC; United States; On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holiday pay

401(k) retirement plan

Opportunities for growth and careerAdv

Job summary

Napa Valley Post Acute in Napa, CA is seeking a friendly Ward Clerk/Receptionist to be the first point of contact for residents, families, visitors, and staff. This full-time role involves greeting guests, answering calls, managing front desk tasks, and supporting clinical teams with basic clerical duties.

The position emphasizes organization, patient privacy (HIPAA), and a positive, professional demeanor in a fast-paced healthcare environment. Competitive hourly pay and benefits are offered.

Qualifications

• Previous receptionist, administrative assistant, or healthcare clerical experience preferred.
• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a busy healthcare setting.
• Proficiency with Microsoft Office and general computer systems.
• Positive attitude and professional demeanor.

Responsibilities

• Greet and assist visitors, residents, families, and vendors.
• Answer and direct incoming phone calls professionally and courteously.
• Manage front desk operations and administrative tasks.
• Maintain resident records and assist with data entry.
• Support nursing and leadership teams with clerical duties.
• Sort and distribute mail, faxes, and deliveries.
• Assist with admissions paperwork and resident information as needed.
• Ensure confidentiality and compliance with HIPAA regulations.

Skills

Reception experience

Customer service

Organizational skills

Multitasking

Microsoft Office

Professional demeanor

Tools

Microsoft Office

Job description

Napa Valley Post Acute in Napa, CA is seeking a friendly Ward Clerk/Receptionist to be the first point of contact for residents, families, visitors, and staff. This full-time role involves greeting guests, answering calls, managing front desk tasks, and supporting clinical teams with basic clerical duties.

The position emphasizes organization, patient privacy (HIPAA), and a positive, professional demeanor in a fast-paced healthcare environment. Competitive hourly pay and benefits are offered.