Patient-Focused Front Desk Clerk (Ward Clerk)

Napa Valley Care Center in; Napa (CA); Sur place; USD 26 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

Paid time off and holiday pay

401(k) retirement plan

Opportunities for growth and advanced

Résumé du poste

Napa Valley Post Acute is seeking a professional Ward Clerk/Receptionist to join our Napa, CA facility. The role focuses on greeting residents, families, visitors, and staff while managing front desk tasks with a strong emphasis on customer service.

The position is full-time with a pay range of $19.00-$20.00 per hour. We offer medical, dental, and vision insurance, PTO/holiday pay, a 401(k), and opportunities for growth within a supportive team committed to excellent resident care.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a busy healthcare setting.
• Proficiency with Microsoft Office and general computer systems.

Responsabilités

• Greet and assist visitors, residents, families, and vendors.
• Answer and direct incoming phone calls professionally and courteously.
• Manage front desk operations and administrative tasks.
• Maintain resident records and assist with data entry.
• Support nursing and leadership teams with clerical duties.
• Sort and distribute mail, faxes, and deliveries.
• Assist with admissions paperwork and resident information as needed.
• Ensure confidentiality and compliance with HIPAA regulations.

Connaissances

Communication

Customer service

Organizational skills

Multitasking

Microsoft Office

Outils

Microsoft Office

Description du poste

Napa Valley Post Acute is seeking a professional Ward Clerk/Receptionist to join our Napa, CA facility. The role focuses on greeting residents, families, visitors, and staff while managing front desk tasks with a strong emphasis on customer service.

The position is full-time with a pay range of $19.00-$20.00 per hour. We offer medical, dental, and vision insurance, PTO/holiday pay, a 401(k), and opportunities for growth within a supportive team committed to excellent resident care.