Healthcare Front Desk Clerk & Resident Concierge

PACS; United States; On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holiday pay

401(k) retirement plan

Opportunities for growth and expansion

Supportive team environment

Job summary

Napa Valley Post Acute in Napa, CA, is seeking a friendly Ward Clerk/Receptionist to join our team. This full-time role pays $19.00 - $20.00 per hour and serves as the first point of contact for residents, families, visitors, and staff.

You will help ensure a welcoming, organized environment and assist with clerical tasks across the front desk and nursing teams. The position requires strong communication, organizational skills, and a patient‑focused approach within a HIPAA-compliant setting.

Qualifications

• Previous receptionist, administrative assistant, or healthcare clerical experience preferred.
• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a busy healthcare setting.

Responsibilities

• Greet and assist visitors, residents, families, and vendors.
• Answer and direct incoming phone calls professionally and courteously.
• Manage front desk operations and administrative tasks.
• Maintain resident records and assist with data entry.
• Support nursing and leadership teams with clerical duties.
• Sort and distribute mail, faxes, and deliveries.
• Assist with admissions paperwork and resident information as needed.
• Ensure confidentiality and compliance with HIPAA regulations.

Skills

Communication

Organizational skills

Multitasking

Customer service

Professional demeanor

Tools

Microsoft Office

Job description

Napa Valley Post Acute in Napa, CA, is seeking a friendly Ward Clerk/Receptionist to join our team. This full-time role pays $19.00 - $20.00 per hour and serves as the first point of contact for residents, families, visitors, and staff.

You will help ensure a welcoming, organized environment and assist with clerical tasks across the front desk and nursing teams. The position requires strong communication, organizational skills, and a patient‑focused approach within a HIPAA-compliant setting.