Ward Clerk - Receptionist

Napa Valley Care Center in; Napa (CA); Sur place; USD 26 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

Paid time off and holiday pay

401(k) retirement plan

Opportunities for growth and advanced

Résumé du poste

Napa Valley Post Acute is seeking a professional Ward Clerk/Receptionist to join our Napa, CA facility. The role focuses on greeting residents, families, visitors, and staff while managing front desk tasks with a strong emphasis on customer service.

The position is full-time with a pay range of $19.00-$20.00 per hour. We offer medical, dental, and vision insurance, PTO/holiday pay, a 401(k), and opportunities for growth within a supportive team committed to excellent resident care.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a busy healthcare setting.
• Proficiency with Microsoft Office and general computer systems.

Responsabilités

• Greet and assist visitors, residents, families, and vendors.
• Answer and direct incoming phone calls professionally and courteously.
• Manage front desk operations and administrative tasks.
• Maintain resident records and assist with data entry.
• Support nursing and leadership teams with clerical duties.
• Sort and distribute mail, faxes, and deliveries.
• Assist with admissions paperwork and resident information as needed.
• Ensure confidentiality and compliance with HIPAA regulations.

Connaissances

Communication

Customer service

Organizational skills

Multitasking

Microsoft Office

Outils

Microsoft Office

Description du poste

Ward Clerk / Receptionist Napa Valley Post Acute

Location: Napa, CA

Pay: $19.00 - $20.00 per hour

Employment Type: Full-Time

Be the Friendly Face of Our Facility Napa Valley Post Acute is seeking a professional, organized, and customer-focused Ward Clerk/Receptionist to join our team. This role is perfect for someone who enjoys helping others, thrives in a fast-paced healthcare environment, and takes pride in delivering exceptional customer service. As the first point of contact for residents, families, visitors, and employees, you'll play a vital role in creating a welcoming and supportive experience for everyone who enters our facility.

Responsibilities

• Greet and assist visitors, residents, families, and vendors
• Answer and direct incoming phone calls professionally and courteously
• Manage front desk operations and administrative tasks
• Maintain resident records and assist with data entry
• Support nursing and leadership teams with clerical duties
• Sort and distribute mail, faxes, and deliveries
• Assist with admissions paperwork and resident information as needed
• Ensure confidentiality and compliance with HIPAA regulations

Qualifications

• Previous receptionist, administrative assistant, or healthcare clerical experience preferred
• Excellent communication and customer service skills
• Strong organizational skills and attention to detail
• Ability to multitask in a busy healthcare setting
• Proficiency with Microsoft Office and general computer systems
• Positive attitude and professional demeanor

Benefits

• Competitive pay: $19.00 - $20.00 per hour
• Medical, dental, and vision insurance
• Paid time off and holiday pay
• 401(k) retirement plan
• Opportunities for growth and advancement
• Supportive team environment dedicated to exceptional resident care

If you enjoy helping people, staying organized, and being part of a team that makes a difference every day, we'd love to hear from you.

Napa Valley Post Acute is an Equal Opportunity Employer.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

PACS is revolutionizing the delivery and leadership of post-acute healthcare and support services across the country. Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services. We bring a proven model of mission-driven care that balances access to a national network of support and resources with local decision making. In addition, PACS helps connect exceptional people with premier healthcare careers across the country. We focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.