Healthcare Front Desk & Admin Specialist — Growth & Benefits

Meridian Health Services; Muncie (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous PTO & paid holidays

Comprehensive benefits + 401(k)

Career growth opportunities

Professional development support

Wellness programs

Safety protocols

Job summary

Meridian Health Services, located in Muncie, Indiana, is seeking a dedicated Support Staff Technician to join our front-desk team. You will welcome patients, support daily operations, and help maintain a smooth clinic workflow.

The role emphasizes professional communication, organization, and accuracy in data handling, with responsibilities across scheduling, billing, and records management in a fast-paced healthcare setting.

Qualifications

• 2+ years of office or administrative experience (medical setting preferred).
• Strong computer and data-entry skills required.
• Excellent communication, organization, and multitasking abilities.

Responsibilities

• Provide friendly, professional communication with patients, staff, and the public.
• Answer calls, schedule and reschedule appointments, and route messages.
• Collect co-pays and process payments.
• Manage medical records, releases of information, and new patient charts.
• Handle incoming and outgoing mail (USPS, UPS, FedEx).
• Check in patients in NextGen.
• (Main Office only) Answer executive phone as needed.

Skills

Office experience

Data entry

Communication

Organization

Multitasking

Professionalism

Education

High school diploma

Tools

NextGen

Job description

Meridian Health Services, located in Muncie, Indiana, is seeking a dedicated Support Staff Technician to join our front-desk team. You will welcome patients, support daily operations, and help maintain a smooth clinic workflow.

The role emphasizes professional communication, organization, and accuracy in data handling, with responsibilities across scheduling, billing, and records management in a fast-paced healthcare setting.