Support Staff Technician 7320

Meridian Health Services; Muncie (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous PTO & paid holidays

Comprehensive benefits + 401(k)

Career growth opportunities

Professional development support

Wellness programs

Safety protocols

Job summary

Meridian Health Services, located in Muncie, Indiana, is seeking a dedicated Support Staff Technician to join our front-desk team. You will welcome patients, support daily operations, and help maintain a smooth clinic workflow.

The role emphasizes professional communication, organization, and accuracy in data handling, with responsibilities across scheduling, billing, and records management in a fast-paced healthcare setting.

Qualifications

• 2+ years of office or administrative experience (medical setting preferred).
• Strong computer and data-entry skills required.
• Excellent communication, organization, and multitasking abilities.

Responsibilities

• Provide friendly, professional communication with patients, staff, and the public.
• Answer calls, schedule and reschedule appointments, and route messages.
• Collect co-pays and process payments.
• Manage medical records, releases of information, and new patient charts.
• Handle incoming and outgoing mail (USPS, UPS, FedEx).
• Check in patients in NextGen.
• (Main Office only) Answer executive phone as needed.

Skills

Office experience

Data entry

Communication

Organization

Multitasking

Professionalism

Education

High school diploma

Tools

NextGen

Job description

Career Opportunities with Meridian Services Corporation

A great place to work.

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Join Meridian Health Services — Where Your Work Changes Lives

At Meridian Health Services, our mission is simple yet powerful: expand access to whole-person healthcare so individuals in underserved communities receive the quality care they deserve. By integrating physical, mental, and social health, we’re reshaping lives—and you can be part of that impact.

We’re seeking a dynamic and compassionate Support Staff Technician to join our team at our Muncie office. In this front-desk role, you’ll be the welcoming face of Meridian—supporting daily operations, assisting patients, and keeping our clinic running smoothly.

If you’re passionate about helping others and driven by a mission that matters, you’ll thrive here.

What You’ll Do

• Provide friendly, professional communication with patients, staff, and the public
• Answer calls, schedule and reschedule appointments, and route messages
• Collect co-pays and process payments
• Manage medical records, releases of information, and new patient charts
• Handle incoming and outgoing mail (USPS, UPS, FedEx)
• Check in patients in NextGen
• (Main Office only) Answer executive phone as needed

What You Bring

• High school diploma or equivalent
• 2+ years of office or administrative experience (medical setting preferred)
• Strong computer and data-entry skills
• Excellent communication, organization, and multitasking abilities
• Professionalism, discretion, and a patient-centered mindset

Why Meridian?

• Mission-driven work in integrated, whole-person healthcare
• Generous PTO & paid holidays
• Comprehensive benefits + 401(k) with company match
• Career growth and advancement opportunities
• Professional development and licensure support
• Wellness and financial wellness programs
• Merit-based pay increases

All employees must pass a drug screen, TB test, background check, and fingerprinting. Flu and COVID vaccines are recommended, and we follow COVID-related safety protocols.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and participates in E-Verify.