Support Staff Technician

meridianhs; Florence (IN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Generous PTO

Paid holidays

Comprehensive benefits

401(k) with company match

Career growth opportunities

Professional development support

Wellness programs

Merit-based pay increases

Job summary

Meridian Health Services in Connersville, IN is seeking a Support Staff Technician to greet patients, support daily operations, and keep the clinic running smoothly. This front-desk role requires friendly communication, strong data-entry and organizational skills, plus a high school diploma and 2+ years in an office or medical setting.

You will collect co-pays, manage records, and assist with mail and scheduling while contributing to a mission-driven team with generous PTO, benefits, 401(k) with

Qualifications

• Friendly, professional communication with patients, staff, and the public.
• Strong data-entry and computer skills.

Responsibilities

• Provide friendly, professional communication with patients, staff, and the public.
• Answer calls, schedule and reschedule appointments, and route messages.
• Collect co-pays and process payments.
• Manage medical records, releases of information, and new patient charts.
• Handle incoming and outgoing mail (USPS, UPS, FedEx).
• Check in patients in NextGen.
• (Main Office only) Answer executive phone as needed.

Skills

Communication

Data entry

Organizational skills

Professionalism

Discretion

Patient-centered mindset

Education

High school diploma or equivalent

Tools

NextGen

Job description

Join Meridian Health Services — Where Your Work Changes Lives

At Meridian Health Services, our mission is simple yet powerful: expand access to whole-person healthcare so individuals in underserved communities receive the quality care they deserve. By integrating physical, mental, and social health, we’re reshaping lives—and you can be part of that impact.

We’re seeking a dynamic and compassionate Support Staff Technician to join our team at our Connersville office. In this front-desk role, you’ll be the welcoming face of Meridian—supporting daily operations, assisting patients, and keeping our clinic running smoothly.

If you’re passionate about helping others and driven by a mission that matters, you’ll thrive here.

What You’ll Do

• Provide friendly, professional communication with patients, staff, and the public
• Answer calls, schedule and reschedule appointments, and route messages
• Collect co-pays and process payments
• Manage medical records, releases of information, and new patient charts
• Handle incoming and outgoing mail (USPS, UPS, FedEx)
• Check in patients in NextGen
• (Main Office only) Answer executive phone as needed

What You Bring

• High school diploma or equivalent
• 2+ years of office or administrative (medical setting preferred)
• Strong computer and data-entry skills
• Excellent communication, organization, and multitasking abilities
• Professionalism, discretion, and a patient-centered mindset

Why Meridian?

• Mission-driven work in integrated, whole-person healthcare
• Generous PTO & paid holidays
• Comprehensive benefits + 401(k) with company match
• Career growth and advancement opportunities
• Professional development and licensure support
• Wellness and financial wellness programs
• Merit-based pay increases

All employees must pass a drug screen, TB test, background check, and fingerprinting. Flu and COVID vaccines are recommended, and we follow COVID-related safety protocols.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and participates in E-Verify.