Healthcare Field Service Technician - Company Vehicle

Stryker; Fargo (ND); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

Company-provided vehicle

Comprehensive benefits

Job summary

Stryker in Fargo, ND seeks a Field Service Technician to service and maintain medical equipment across the territory. You will travel in a company vehicle, install, troubleshoot, and repair devices, and document service activities in our systems.

The role emphasizes strong customer communication, safety compliance, and collaboration with clinicians, sales partners, and internal teams to ensure equipment performs as intended and downtime is minimized.

Qualifications

• High school diploma or GED required.
• Valid driver's license and ability to travel frequently within the assigned territory.
• Proficiency with Microsoft Office applications.
• Ability to meet healthcare facility credentialing, safety, and PPE requirements.

Responsibilities

• Develop and maintain strong relationships with customers and internal partners, including sales and commercial teams, to deliver exceptional customer experiences, ensure optimal equipment performance, and support business goals within the assigned territory.
• Travel to hospitals and healthcare facilities to complete assigned service requests, installations, and preventive maintenance activities.
• Troubleshoot, diagnose, and repair equipment issues to restore functionality and minimize downtime.
• Install, maintain, and inspect medical equipment in accordance with service guidelines and quality standards.
• Support software, connectivity, and system configuration activities as required to maintain equipment performance.
• Coordinate service schedules, prioritize customer requests, communicate service findings and recommendations, and provide timely updates to customers and internal stakeholders.
• Document service activities, repairs, parts usage, and results in company systems to maintain accurate records.
• Interpret technical manuals, service bulletins, and engineering documentation to resolve equipment issues.
• Work in healthcare environments, including areas where biohazardous materials may be present, while adhering to customer site requirements, safety standards, patient confidentiality policies, company procedures, and required personal protective equipment (PPE).

Skills

Proficiency with Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Stryker in Fargo, ND seeks a Field Service Technician to service and maintain medical equipment across the territory. You will travel in a company vehicle, install, troubleshoot, and repair devices, and document service activities in our systems.

The role emphasizes strong customer communication, safety compliance, and collaboration with clinicians, sales partners, and internal teams to ensure equipment performs as intended and downtime is minimized.