Healthcare EVS & Housekeeping Operations Lead

Compass Group USA; Massachusetts; Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Commuter Benefits

Employee Assistance Program

Job summary

Crothall Healthcare is hiring an Operations Manager to direct and oversee the support services operations within the department, coordinating frontline associates and acting as a liaison between administration and units to deliver the highest level of service.

The role requires 4 years in support services or related fields, supervisory experience, strong communication, and the ability to manage multiple tasks in a dynamic environment, with a Bachelor’s degree preferred.

Qualifications

• Experience in support services or facilities maintenance.
• Strong communication, written and oral.
• Ability to lead and supervise staff.
• Knowledge of contract administration and office procedures.
• Proficient with MS Office (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Establish standards and review procedures for staff.
• Plan work and staffing to ensure adequate services.
• Assist in hiring, onboarding, and training.
• Orient, develop, and supervise supervisory/housekeeping staff.
• Conduct inspections and make recommendations.
• Monthly reporting of goals and plans.
• Provide staff education and ongoing training.
• Coordinate with administration and other departments.
• Coordinate outside services (Pest Control, Window Cleaning, waste, etc.)

Skills

Communication

Time management

Leadership

Multitasking

Contract administration

MS Office

Education

Bachelor's degree preferred

Tools

MS Office Suite

Job description

Crothall Healthcare is hiring an Operations Manager to direct and oversee the support services operations within the department, coordinating frontline associates and acting as a liaison between administration and units to deliver the highest level of service.

The role requires 4 years in support services or related fields, supervisory experience, strong communication, and the ability to manage multiple tasks in a dynamic environment, with a Bachelor’s degree preferred.