Healthcare EVS & Housekeeping Operations Leader

Compass Group USA; New York (NY); Sur place; USD 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Medical

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Employee Assistance Program

Résumé du poste

Crothall Healthcare, a Compass Group USA company, is seeking an Operations Manager to oversee the department’s support services operations and coordinate frontline associates’ tasks. You will serve as a liaison between administration and unit departments, delivering high levels of service.

The role requires leadership to plan staffing, supervise staff, and drive monthly reporting on goals and future plans, while ensuring staff education and adherence to procedures.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in support service related field with high customer contact.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Possess a thorough knowledge of contract administration and office procedures.
• Proficient computer skills and knowledge of MS Office products.
• Bachelor’s degree is preferred.

Responsabilités

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Connaissances

Supervisory experience

Customer service orientation

Written and oral communication

Multi-tasking and prioritization

Contract administration knowledge

MS Office proficiency

Formation

Bachelor’s degree preferred

Description du poste

Crothall Healthcare, a Compass Group USA company, is seeking an Operations Manager to oversee the department’s support services operations and coordinate frontline associates’ tasks. You will serve as a liaison between administration and unit departments, delivering high levels of service.

The role requires leadership to plan staffing, supervise staff, and drive monthly reporting on goals and future plans, while ensuring staff education and adherence to procedures.