Healthcare Equipment Customer Support Specialist

US Med-Equip; Englewood (CO); On-site; USD 25,000 - 36,000; Full time

Job summary

US Med-Equip is seeking a Customer Service Representative to support operations and the sales team in delivering essential medical equipment to hospital partners. You will engage with clinicians, coordinate deliveries, and uphold safety and quality standards in a fast-paced healthcare setting.

The role requires strong customer service, clear communication, and the ability to lift up to 75 lbs. A valid driver's license and DOT-physical qualification are preferred.

Qualifications

• High School Graduate or equivalent required.
• Valid driver's license and good driving record for the past 3 years.
• Experience in healthcare or logistics is a plus.

Responsibilities

• Load, secure, and transport life-saving medical equipment to healthcare facilities.
• Safely drive and maintain company vehicles.
• Help service, ship, and receive equipment in the warehouse.
• Provide professional customer service to hospital contacts and respond to needs.

Skills

Customer service

Communication skills

English proficiency

Team coordination

Lift up to 75 lbs

DOT certification/physical

Education

High School Diploma

Valid driver’s license

Tools

Company portal

Job description

US Med-Equip is seeking a Customer Service Representative to support operations and the sales team in delivering essential medical equipment to hospital partners. You will engage with clinicians, coordinate deliveries, and uphold safety and quality standards in a fast-paced healthcare setting.

The role requires strong customer service, clear communication, and the ability to lift up to 75 lbs. A valid driver's license and DOT-physical qualification are preferred.