Healthcare Logistics & Customer Support Specialist

US Med-Equip; Pitman (NJ); On-site; USD 22,000 - 33,000; Full time

Job summary

US Med-Equip is hiring a Customer Service Representative to support hospital partners by coordinating equipment orders, deliveries, and service activities. You will load and secure life-saving equipment, drive company vehicles, and communicate with clinicians and sales teams to ensure timely, accurate service.

You will work in a fast-growing healthcare environment, maintain professional appearance in uniform, and participate in continuous improvement sessions.

Qualifications

• High School graduate or equivalent.
• Valid driver’s license with good driving record for past 3 years.
• Ability to read and write in English and perform math calculations.

Responsibilities

• Load, secure, and transport life-saving medical equipment and supplies.
• Safely drive and maintain company vehicles.
• Help service, ship, and receive equipment in branch warehouse.
• Provide professional customer service to hospital contacts, addressing patient and equipment needs.
• Maintain a neat appearance, including wearing a company uniform.
• Adhere to operations process and quality management system standards.
• Coordinate daily with local sales representative and team on orders and deliveries.
• Participate in business planning and professional development sessions.
• All other duties as assigned.

Skills

Customer service

Excellent communication

English reading/writing

Unsupervised work

Company portal usage

Heavy lifting

DOT physical readiness

Education

High School Diploma or equivalent

Tools

Company portal

Job description

US Med-Equip is hiring a Customer Service Representative to support hospital partners by coordinating equipment orders, deliveries, and service activities. You will load and secure life-saving equipment, drive company vehicles, and communicate with clinicians and sales teams to ensure timely, accurate service.

You will work in a fast-growing healthcare environment, maintain professional appearance in uniform, and participate in continuous improvement sessions.