Healthcare Equipment CSR I — Patient-Focused Support

US Med-Equip; Minneapolis (MN); On-site; USD 38,000 - 52,000; Full time

Job summary

US Med-Equip in Minneapolis is hiring a Customer Service Representative to support hospital partners by coordinating equipment orders, deliveries and service, working closely with operations and sales teams.

The role requires a high school diploma, a valid driver’s license, good English communication, and the ability to lift up to 75 lbs. You will drive company vehicles, maintain a professional appearance, and follow quality processes in a fast-paced healthcare setting.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license with a clean driving record for 3+ years.
• Excellent customer service and communication skills in English.
• Ability to read/ write in English and perform basic math.
• Ability to work unsupervised and coordinate with team.

Responsibilities

• Load, secure, and transport medical equipment to healthcare facilities.
• Drive company vehicles safely.
• Assist with servicing, shipping, and receiving equipment at the branch.
• Provide professional customer service to hospital contacts and their equipment needs.
• Maintain neat appearance and wear company uniform.
• Follow operations and quality management processes.
• Coordinate daily with local sales reps and other team members on orders and deliveries.
• Participate in business planning and professional development sessions.
• All other duties as assigned.

Skills

Customer service

English proficiency

Communication skills

Driver's license

Lifting up to 75 lbs

Education

High School Diploma or equivalent

Job description

US Med-Equip in Minneapolis is hiring a Customer Service Representative to support hospital partners by coordinating equipment orders, deliveries and service, working closely with operations and sales teams.

The role requires a high school diploma, a valid driver’s license, good English communication, and the ability to lift up to 75 lbs. You will drive company vehicles, maintain a professional appearance, and follow quality processes in a fast-paced healthcare setting.