Healthcare Enrollment Sales Specialist - Remote

Ninja Partners LLC; Austin (TX); Remote; USD 15,000 - 25,000; Full time

Job summary

SupportNinja is seeking an Outbound Sales Representative to drive healthcare program enrollments from a remote setup. You will conduct outbound calls, engage prospects in persuasive conversations, and educate them on eligibility, benefits, and enrollment steps.

You will document outcomes in the CRM, meet enrollment targets, and collaborate with teams to improve scripts in a fast-paced startup environment.

Qualifications

• 2+ years of customer-facing support experience.
• 1–2 years in outbound sales or healthcare enrollment in outsourced services.
• Strong sales orientation with persuasive, needs-based conversations.
• Comfortable in performance- and incentive-driven environments.
• Experience with outbound dialer and CRM systems for tracking.
• Excellent verbal communication and rapport-building skills.
• Knowledge of healthcare enrollment processes is a plus.
• Adaptable to fast-paced, evolving scripts and requirements.

Responsibilities

• Conduct outbound sales calls to prospective patients or members using a dialer or similar technology.
• Engage prospects in sales-oriented conversations focused on enrollment and program participation.
• Educate prospects on healthcare program benefits, eligibility requirements, and enrollment processes.
• Identify prospect needs and address objections to convert outreach into enrollments.
• Accurately document call outcomes and enrollment status in the CRM.
• Meet or exceed enrollment targets and performance-based incentive goals.
• Follow compliance and regulatory guidelines applicable to healthcare outreach.
• Collaborate with team leads to refine outreach scripts and improve conversion rates.
• Maintain up-to-date knowledge of healthcare programs and industry regulations.
• Adapt quickly to evolving program requirements and scripts in a startup environment.
• Maintain a positive, empathetic, and professional attitude toward customers.

Skills

Outbound sales

Customer-facing

Verbal communication

Sales orientation

Adaptability

Team collaboration

Problem-solving

CRM usage

Tools

Genesys

Power dialer

CRM systems

Job description

SupportNinja is seeking an Outbound Sales Representative to drive healthcare program enrollments from a remote setup. You will conduct outbound calls, engage prospects in persuasive conversations, and educate them on eligibility, benefits, and enrollment steps.

You will document outcomes in the CRM, meet enrollment targets, and collaborate with teams to improve scripts in a fast-paced startup environment.