Healthcare Engagement Advocate — Help Members Access Care

Rise Social Inc.

San Antonio (TX)

On-site

USD 30,000 - 41,000

Full time

4 days ago

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

FSAs

Wellness programs

Career development

Job summary

Carenet Health is seeking an Engagement Specialist in Texas to reach out to health plan members, guide them to care assessments, and provide encouragement to take action. The role emphasizes empathy, clear communication, and timely scheduling, with a strong focus on delivering value and positive member experiences.

As an entry-level position, it offers comprehensive benefits including health, dental, and vision insurance, a 401(k) with company match, PTO and holidays, FSAs, wellness programs,

Qualifications

High School Diploma or GED (required and verified during background check).
Strong computer skills with data entry, screen navigation, and fast keyboarding.
Experience using Microsoft Outlook and Word.
Excellent customer service and a friendly, compassionate tone.

Responsibilities

Engage and educate: outbound calls to patients, discuss healthcare needs.
Promote healthcare benefits with empathy and solution-oriented language.
Turn opportunities into wins by building rapport and explaining the program benefits.
Adapt and adjust by rescheduling appointments to meet needs.

Skills

Customer service

Empathy

Communication

Time management

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Job description

As an entry-level position, it offers comprehensive benefits including health, dental, and vision insurance, a 401(k) with company match, PTO and holidays, FSAs, wellness programs,

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