Care Access & Benefits Eligibility Specialist

Qualified Staffing; Macon (GA); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Healthcare

Vacation

Holiday pay

401K

Job summary

Qualified Staffing is seeking a Healthcare Eligibility Specialist for our client in Macon, GA. This onsite, full-time role supports eligibility determination for program services and handles client interviews, document review, and renewals.

Assignment is 6 months, 40 hours/week, Monday–Friday, with a pay rate of $15 per hour. Candidate will maintain confidential records and coordinate with case managers to ensure timely access to services.

Qualifications

• Strong background in eligibility verification, income documentation review, or public benefits processing (e.g., Medicaid, SSI, housing programs)
• Familiarity with relevant databases
• Strong attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Ability to work professionally and compassionately with individuals from diverse backgrounds.
• Strong organizational and time-management skills.
• Ability to manage multiple clients, deadlines, and priorities effectively.
• Ability to interpret and consistently apply policies, procedures, and eligibility requirements.
• Proficiency with computers, electronic records, Microsoft Office, and data-entry systems.
• Ability to handle confidential and sensitive information with discretion.
• Strong problem-solving and follow-up skills.
• Ability to work independently while contributing effectively as part of a multidisciplinary team.

Responsibilities

• Conduct client interviews and verify eligibility information.
• Review applications and supporting documentation for accuracy and completeness.
• Determine eligibility for program services.
• Verify financial, personal, and insurance information.
• Assist clients with applications, renewals, and recertifications.
• Process ADAP and HICP applications.
• Maintain accurate, timely, and confidential client records.
• Manage assigned caseloads and track renewals and follow-up needs.
• Follow up with clients regarding documentation, applications, and eligibility changes.
• Identify and resolve documentation discrepancies.
• Ensure compliance with requirements and organizational policies.
• Coordinate client services with case managers, clinical staff, and community partners.
• Explain program requirements, services, and application processes to clients.
• Maintain client confidentiality and privacy.
• Participate in meetings, training, and quality improvement activities.
• Perform other related duties as assigned.

Skills

Eligibility verification

Income documentation

Public benefits

Databases

Attention to detail

Verbal communication

Written communication

Organizational skills

Time management

Microsoft Office

Data entry

Confidentiality

Team collaboration

Job description

Qualified Staffing is seeking a Healthcare Eligibility Specialist for our client in Macon, GA. This onsite, full-time role supports eligibility determination for program services and handles client interviews, document review, and renewals.

Assignment is 6 months, 40 hours/week, Monday–Friday, with a pay rate of $15 per hour. Candidate will maintain confidential records and coordinate with case managers to ensure timely access to services.