Healthcare Documentation & Billing Specialist

AdaptHealth, LLC; Gulfport (MS); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Paid time off

Employee stock purchase plan

Parental leave

Disability insurance

FSA/HSA

Job summary

AdaptHealth is seeking a Documentation Specialist in Gulfport, MS to help move patient care forward by ensuring timely and accurate collection of documentation for compliant billing and revenue cycle success.

You will work with physician offices, insurance providers, and internal teams to remove barriers to care and payment, maintaining high standards of accuracy and compliance in a fast-paced environment.

Qualifications

• Minimum 1 year of administrative experience (insurance, billing, claims, call center or financial services)
• Strong problem-solving skills with attention to detail
• Excellent verbal and written communication
• Great customer service abilities
• Proficient computer and system skills
• Ability to work in a fast-paced environment with multitasking

Responsibilities

• Review, analyze, and validate clinical documentation for payer compliance and billing readiness
• Collect and manage patient eligibility documents (prescriptions, CMNs/LMNs, clinical notes, labs, prior authorizations)
• Reconcile documentation to resolve outstanding charges and revenue gaps
• Request and track prior authorizations, including state Medicaid coordination
• Identify documentation trends and educate internal teams and provider offices
• Ensure compliance with Medicare, Medicaid, HIPAA and private insurance regulations
• Generate electronic documentation requests to physicians and insurance companies
• Communicate with offices and payers to obtain missing documentation
• Collaborate with sales, support, and customer service to support timely billing
• Maintain physician databases and data delivery accuracy
• Serve as backup for customer service inquiries
• Meet productivity, quality, and attendance standards; contribute to continuous improvement
• Perform other duties as assigned

Skills

Administrative experience

Attention to detail

Verbal communication

Written communication

Customer service

Multitasking

Education

High School Diploma or equivalent

Job description

AdaptHealth is seeking a Documentation Specialist in Gulfport, MS to help move patient care forward by ensuring timely and accurate collection of documentation for compliant billing and revenue cycle success.

You will work with physician offices, insurance providers, and internal teams to remove barriers to care and payment, maintaining high standards of accuracy and compliance in a fast-paced environment.