Healthcare IT Applications Analyst I — Hybrid

Mass General Brigham (Enterprise Services)

Dover (NH)

Hybrid

USD 63,000 - 90,000

Full time

5 days ago
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Job summary

Mass General Brigham Incorporated is seeking an entry-level IT/Software Support professional to participate in the design, testing, and maintenance of software applications. You will help document requirements, translate them into functional specs, and train end users on new tools.

Ideal candidates have a Bachelor's in CS or related field, 0–1 year healthcare IT experience, and strong interpersonal and problem-solving skills. Hybrid work with onsite days and remote collaboration supported.

Qualifications

  • Bachelor's degree in Computer Science or related field is required.
  • Related IT experience in healthcare preferred or 0-1 year experience.
  • Ability to document workflows and translate requirements into specs.
  • Proficient with Microsoft Office 365 and common productivity tools.

Responsibilities

  • Participates in design, development, testing, and maintenance of software applications.
  • Assists with documentation of requirements and translation to specifications.
  • Trains end users and supports software operation and QA tasks.
  • Provides ongoing application support and timely issue resolution.
  • Delivers high-quality, customer-focused services and reports.

Skills

Healthcare IT experience
Documentation
Interpersonal skills
Problem-solving
Microsoft Office 365

Education

Bachelor's Degree in Computer Science or Related Field

Tools

Epic certifications

Job description

Mass General Brigham Incorporated is seeking an entry-level IT/Software Support professional to participate in the design, testing, and maintenance of software applications. You will help document requirements, translate them into functional specs, and train end users on new tools.

Ideal candidates have a Bachelor's in CS or related field, 0–1 year healthcare IT experience, and strong interpersonal and problem-solving skills. Hybrid work with onsite days and remote collaboration supported.

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