Healthcare Customer Support Specialist

hcsc; United States; Remote; USD 21,000 - 39,000; Full time

Job summary

Luminare Health is hiring a Customer Service Representative in the United States. The role requires at least a high school diploma or GED and a minimum of one year in customer service.

You will handle inquiries in a fast-paced, structured service environment and must demonstrate strong verbal and written communication, problem solving, and the ability to navigate multiple systems while assisting customers over the phone.

Qualifications

• Minimum 1 year of customer service experience.
• Ability to work in a fast-paced, structured service environment.
• Excellent verbal and written communication skills.
• Strong problem solving and resolution abilities on the phone.
• Ability to use multiple systems while assisting customers.
• Willingness to learn new/proprietary systems and adapt to platforms.

Skills

Customer service

Verbal & written communication

Problem solving

Multisystem navigation

MS Excel/Word

Education

High School diploma or GED

Job description

Luminare Health is hiring a Customer Service Representative in the United States. The role requires at least a high school diploma or GED and a minimum of one year in customer service.

You will handle inquiries in a fast-paced, structured service environment and must demonstrate strong verbal and written communication, problem solving, and the ability to navigate multiple systems while assisting customers over the phone.