Healthcare Customer Support Specialist

Dexian; Town of Florida (NY); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Job summary

A leading customer service firm in Town of Florida is seeking to hire a Customer Service Associate. You will be responsible for communicating with customers through phone, email, and chat while providing knowledgeable answers regarding products and services. The role requires excellent communication skills, a minimum of 1-3 years of experience, and the ability to multitask. The position offers competitive pay and benefits, including medical and vision insurance.

Qualifications

• 1–3 years of relevant work experience.
• Excellent verbal, written, and interpersonal skills.
• Ability to multi-task and prioritize work.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers to questions about products.
• Work with internal departments to meet customer needs.
• Data entry in various platforms.

Skills

Excellent phone etiquette

Verbal communication skills

Written communication skills

Organizational skills

Multi-tasking ability

Job description

A leading customer service firm in Town of Florida is seeking to hire a Customer Service Associate. You will be responsible for communicating with customers through phone, email, and chat while providing knowledgeable answers regarding products and services. The role requires excellent communication skills, a minimum of 1-3 years of experience, and the ability to multitask. The position offers competitive pay and benefits, including medical and vision insurance.