Healthcare Customer Service Specialist

Centinela Hospital Medical Center; Harlingen (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Prime Healthcare is seeking a Customer Service Representative to join our corporate team in Harlingen, TX. The role involves handling incoming calls, processing requests, and ensuring each customer, patient, and coworker is treated professionally and warmly.

Requirements include a high school diploma, experience in customer service or medical offices, and proficiency with Microsoft Office. Strong English communication is essential; days shift.

Qualifications

• High School Diploma or equivalent.
• Previous customer service or medical office experience preferred.
• Proficiency with Microsoft Office.
• Strong written and verbal English communication.

Responsibilities

• Answer phones and process requests.
• Ensure professional and friendly communication with customers, patients and coworkers.
• Assist with special projects or other assignments as needed.

Skills

Customer service

Microsoft Office

Phone etiquette

Education

High School Diploma

Job description

Prime Healthcare is seeking a Customer Service Representative to join our corporate team in Harlingen, TX. The role involves handling incoming calls, processing requests, and ensuring each customer, patient, and coworker is treated professionally and warmly.

Requirements include a high school diploma, experience in customer service or medical offices, and proficiency with Microsoft Office. Strong English communication is essential; days shift.