Patient Experience Specialist

Lower Bucks Hospital; Bristol Township (Bucks County); On-site; USD 32,000 - 46,000; Full time

Job summary

Prime Healthcare is seeking a Customer Service Representative to handle calls and process requests in a professional and friendly manner. The role emphasizes clear English communication and basic computer skills, with preference for prior customer service or medical office experience.

This full-time position operates during daytime shifts and offers opportunities for growth within a collaborative environment. The employer promotes equal opportunity and a supportive team culture.

Qualifications

• High School Diploma or equivalent.
• Prior customer service or medical office experience preferred.
• Experience with Microsoft Office – intranet and Word documents.
• Ability to effectively communicate in English both orally and in writing.

Responsibilities

• Answer phones and process requests.
• Provide professional and friendly service to customers, patients and coworkers.
• May be assigned to special projects with deadlines.

Skills

English communication

Customer service

Computer literacy

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Prime Healthcare is seeking a Customer Service Representative to handle calls and process requests in a professional and friendly manner. The role emphasizes clear English communication and basic computer skills, with preference for prior customer service or medical office experience.

This full-time position operates during daytime shifts and offers opportunities for growth within a collaborative environment. The employer promotes equal opportunity and a supportive team culture.