Healthcare Customer Support Specialist

Prime Healthcare; Garden City (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Prime Healthcare is seeking a Customer Service Representative to serve as a first point of contact within our corporate team. You will answer calls, process requests, and ensure patients and coworkers are treated in a professional and friendly manner.

Ideal candidates have a High School Diploma, experience in customer service or medical office preferred, and basic Microsoft Office skills. English communication, both written and spoken, is required.

Qualifications

• High School Diploma or equivalent required.
• Previous customer service or medical office experience preferred.
• Intermediate computer skills.
• Experience with Microsoft Office – intranet and Word documents.
• Ability to communicate effectively in English, both spoken and written.

Responsibilities

• Answer phones and process requests from customers, patients, and coworkers.
• Provide professional and friendly service as a first point of contact.
• May be assigned to special projects with deadlines.

Skills

Customer service

Communication skills

Computer skills

English proficiency

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Prime Healthcare is seeking a Customer Service Representative to serve as a first point of contact within our corporate team. You will answer calls, process requests, and ensure patients and coworkers are treated in a professional and friendly manner.

Ideal candidates have a High School Diploma, experience in customer service or medical office preferred, and basic Microsoft Office skills. English communication, both written and spoken, is required.