Healthcare CS Executive — Regional Onsite Partner

Hippocratic AI Inc.; Oregon; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Hippocratic AI Inc. is seeking a Customer Success Executive for the Central Region (Midwest + portions of South/Southeast) who will own the post-sale journey across health systems.

The role blends onsite collaboration (20-40%) with remote engagement to drive measurable clinical and operational outcomes, influence product roadmap, and build strong executive partnerships. You’ll partner with nursing leadership, IT, and operations to scope value, create ROI dashboards, and lead multiple rollouts

Qualifications

• Bachelor's degree required.
• 5+ years in health systems in customer success, account management, project management, or implementation roles.
• Proven track record leading complex implementations in clinical or operational environments.
• Executive presence and communication skills with ability to influence C-suite.
• Deep understanding of healthcare workflows, clinical operations, and regulatory constraints.

Responsibilities

• Implementation & Operationalization
• Account & Relationship Management
• ROI & Success Metrics
• Technical Implementation & Problem-Solving
• Training, Adoption & Change Management
• Cross-Functional Collaboration

Skills

Executive presence

Healthcare industry knowledge

Customer Success

Project management

Stakeholder management

Communication

Analytical thinking

Remote collaboration

Education

Bachelor's degree

Job description

Hippocratic AI Inc. is seeking a Customer Success Executive for the Central Region (Midwest + portions of South/Southeast) who will own the post-sale journey across health systems.

The role blends onsite collaboration (20-40%) with remote engagement to drive measurable clinical and operational outcomes, influence product roadmap, and build strong executive partnerships. You’ll partner with nursing leadership, IT, and operations to scope value, create ROI dashboards, and lead multiple rollouts