Healthcare Coordinator

Health Me AI Medical Center; United States; Remote; USD 152,000 - 182,000; Full time

Benefits offered by this job

Remote work

Competitive salary

Job summary

Health Me AI Medical Center seeks a Healthcare Coordinator to serve as the liaison among patients, healthcare providers, and support services. You will manage care coordination, discharge planning, and case management in a fast-paced, collaborative setting.

You will work with diverse patients, ensure accurate documentation, and navigate insurance and social services options while maintaining HIPAA compliance. Strong communication and multilingual abilities are a plus.

Qualifications

• Must have strong coordination skills across multidisciplinary teams.
• Experience in hospital or acute care settings preferred.
• Proficiency with EMR/EHR systems and HIPAA compliance required.

Responsibilities

• Coordinate patient care plans with nurses, physicians, social workers and specialists.
• Perform intake assessments and discharge planning for smooth transitions.
• Assist with case management, referrals and social services coordination.
• Document patient information accurately in EMR/EHR and ensure confidentiality.

Skills

Care coordination

EMR/EHR experience

HIPAA compliance

Communication

Bilingual

Case management

Education

Nursing

Social Work

Tools

EMR/EHR systems

Microsoft Office

Job description

Job Overview

We are seeking a dynamic and compassionate Healthcare Coordinator to join our dedicated healthcare team. In this vital role, you will serve as a key liaison between patients, healthcare providers, and support services, ensuring seamless coordination of care across diverse medical settings. Your expertise will help optimize patient outcomes by managing complex cases, facilitating communication, and navigating healthcare systems efficiently. This position offers an exciting opportunity to make a meaningful difference in the lives of patients while working in a fast-paced, collaborative environment committed to excellence.

Duties

• Coordinate patient care plans by collaborating with multidisciplinary teams including nurses, social workers, physicians, and specialists across hospital departments such as ICU, emergency medicine, pediatrics, and trauma centers.
• Conduct comprehensive intake assessments and discharge planning to ensure smooth transitions of care for patients with diverse needs.
• Manage utilization review and utilization management processes to ensure appropriate resource use while complying with healthcare policies and regulations.
• Utilize EMR (Electronic Medical Record) and EHR (Electronic Health Record) systems to document patient information accurately and maintain confidentiality in accordance with HIPAA guidelines.
• Assist with case management activities, including social services referrals, behavioral health support, hospice care coordination, and working with individuals from diverse cultural backgrounds.
• Apply medical terminology knowledge along with CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding to facilitate accurate documentation and billing processes.
• Support hospital operations by participating in patient service activities such as intake procedures, discharge planning, and working within Level I and Level II trauma center environments.
• Communicate effectively with patients and their families regarding treatment plans, insurance details, and available social services options.
• Collaborate on managed care initiatives to optimize patient outcomes while adhering to healthcare policies and compliance standards.

Experience

• Proven experience in critical care environments such as ICU or emergency medicine settings is highly preferred.
• Extensive hospital experience including acute care, hospital medicine, pediatrics, PICU (Pediatric Intensive Care Unit), OR (Operating Room), or Level I/II trauma centers is essential.
• Strong background in nursing or social work combined with familiarity in medical terminology and coding practices such as CPT, ICD-9/10 is required.
• Demonstrated proficiency in EMR/EHR systems along with Microsoft Office applications for documentation and communication purposes.
• Knowledge of HIPAA regulations, health insurance processes, discharge planning procedures, utilization review/management practices is vital.
• Experience working with individuals from diverse cultural backgrounds enhances your ability to provide personalized patient-centered care.
• Bilingual skills are considered a valuable asset for effective client communication across varied populations.
• Prior case management experience involving behavioral health or social services will be advantageous for success in this role.

Join us as a Healthcare Coordinator and become an integral part of a passionate team dedicated to delivering exceptional patient care through coordination, compassion, and clinical expertise!

Pay: From $15,000.00 per month

Work Location: Remote